Frequently Asked Questions
Everything you need to know about your Just Cavalli timepiece and shopping experience.
Are Just Cavalli watches authentic and covered by a warranty?
Yes, all Just Cavalli watches sold on our store are 100% authentic. Each timepiece comes with an official manufacturer's warranty, typically covering movement and manufacturing defects for a period of two years from the date of purchase.
What materials are used in Just Cavalli timepieces?
Just Cavalli watches are crafted using high-quality materials including surgical-grade stainless steel, genuine leather straps, and dependable Japanese or Swiss movements. Many models also feature scratch-resistant mineral crystals and signature animal print or snake-inspired motifs.
How long does shipping take and is it tracked?
We offer insured worldwide shipping. Standard delivery typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your package in real-time.
What is your return policy for watches?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the watch in its original, unworn condition with all protective films, tags, and packaging intact for a full refund or exchange.
Are the watches water-resistant?
Most Just Cavalli watches have a water resistance rating of 3 ATM or 5 ATM, meaning they can withstand splashes or brief immersion in water. However, they are not suitable for swimming, diving, or high-pressure water activities.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.