Returns & Exchanges

We want you to be completely satisfied with your Just Cavalli timepiece, which is why we offer a 30-day return window for items in original, unworn condition. Please ensure all protective films and original packaging are intact to qualify for a full refund.

1

Initiate Your Request

Log into your account or use our guest portal to select the order and specific watch you wish to return.

2

Secure Packaging

Place the watch back in its original Just Cavalli presentation box and secure it inside a sturdy shipping carton with the provided packing slip.

3

Label and Ship

Affix the pre-paid shipping label to your package and drop it off at any authorized courier location.

4

Inspection and Refund

Once our technicians verify the watch's authenticity and condition, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing